1

The entire instrument has no power.

Power cord not plugged in properly

Plug in the power cord properly

2

The water level in the distillation flask has reached the required level, but no steam is being generated, and the heating indicator light is not lit.

The heating controller is faulty, or there is a problem with the wiring between the heating controller and the distillation flask.

1. Check the wiring for loose connections.

2. Replace the heating controller.

3

It cannot add alkali

1. The alkali solution level in the tank is too low for the suction pipe to draw the liquid;

2. The alkali dosing solenoid valve is malfunctioning (failing to open properly) or the pipeline is blocked;

3. The alkali pump is not operating.

1. Add the prepared alkaline solution to the alkaline solution tank;

2. Clean or replace the solenoid valve;

3. Replace the alkaline pump.

4

It cannot add boric acid

1. The alkali solution level in the tank is too low for the suction pipe to draw the liquid;

2. The alkali pump is not operating.

1. Add the prepared alkaline solution to the alkaline solution tank;

2. Replace the alkaline pump.

5

It cannot replenish water

1. The alkali solution level in the tank is too low for the suction pipe to draw the liquid;

2. The alkali pump is not operating.

1. Add the prepared alkaline solution to the alkaline solution tank;

2. Replace the alkaline pump.

6

It cannot drain completely or fails to drain fully

Distillation tube detached or gas delivery tube damaged

Reconnect distillation tube; replace gas delivery tube

7

Steam generator pressure relief valve opens

Excessive steam pressure or steam valve not open;

Lower steam grade / check lines or replace steam valve